Brands not Showing up in Brand Explorer

Modified on Sun, 8 Sep at 1:08 PM


If you are looking for a new brand, you may have to de-select the filters in your Brand Explorer (Keystone, SEMA Data Co-Op, ASAP Network in the example below). Close these by hitting the "X" on each:



Once you do that you should find that those missing brands show up. You may need to request access to them via the catalog that carries their data.




Brand authorization is controlled by the data catalog you have connected, go into "Settings>Catalogs" then click "Edit" on the catalog you have connected, then click the "Get authorization" button. After a minute or two, you should have all brands authorized.

 


If you are still not seeing a brand, we may have to add it to Slingshot, email support@dataheretothere.com for help.




Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article