FAQ

How to find Product Count for a Store
The best two ways you can check if all the products you expected are loaded in your store is like this: From your store, click on Catalog. The url should...
Wed, 22 Mar, 2023 at 10:45 AM
Reccomended Themes and Developers
At Data Here-to-There we’re all about integration aka synchronizing your suppliers with your catalog data with your store and keeping it all fresh and happe...
Tue, 16 Jan, 2024 at 9:35 AM
How to Display Special Order Status.
You can add this code snippet to display special order status. This may require the assistance of a developer. <ul class="product-tags"> {%...
Sun, 8 Sep, 2024 at 2:01 PM
Inventory Availability
The Turn 14 app automatically loads stock and keeps it up to date (updates hourly).  The stock levels can be viewed in the Shopify admin under the "Pro...
Sun, 8 Sep, 2024 at 2:01 PM
API Permissions for Other Apps
Q: I am trying to create custom collections via CSV with an app called Excelify that require API permissions.  Will this affect the Turn 14 API in anyways? ...
Mon, 31 Jan, 2022 at 3:17 PM
Slow Product Deletion
Products are actually deleting, it's just a bit of a slow process. This is a known issue with Shopify.  It works, when you unselect all the brands y...
Sun, 8 Sep, 2024 at 2:02 PM
Menus and Sidebar Filtering
We have heard good stories about plugins like Mega Menu. There are also Shopify themes that have different navigation and filtering options. There's al...
Sun, 8 Sep, 2024 at 2:04 PM
Safari Browser Third Party Cookies
There is a known issue which may be the cause of your "access is denied" message. Are you using Safari as your browser? If so then your issue is r...
Mon, 31 Jan, 2022 at 3:21 PM
Clearing Out a Store
If you really want to clear out your whole store you have two options: 1. If you only have Turn 14 products loaded by the app reach out to support@datahere...
Sun, 8 Sep, 2024 at 2:04 PM
How to Cancel my Subscription
All you need to do is uninstall the app and your subscription will stop.
Fri, 11 Feb, 2022 at 2:27 PM