Orders Tab

Tracking Multiple Parcels
Q: What happens to the tracking number if there’s an order with multiple pieces?   A: There is a chance that if there’s multiple packages but they came fr...
Mon, 31 Jan, 2022 at 2:49 PM
Why is my Order Not Fufilled?
Q: There's an order that still shows unfulfilled – any idea why? A: I think all that needs to happen here is for you to press the request fulfillment b...
Mon, 31 Jan, 2022 at 2:50 PM
How Does the App Choose Shipping Rates?
This is how we come up with the options for the live shipping rates. 1. Cheapest option: prioritizes price over speed 2. Fastest option: prioritizes speed...
Tue, 7 Jun, 2022 at 2:30 PM
Checking out with CARB products
Let's say you have a customer in California checking out with three items, one of which is CARB restricted and can't ship to California. What happen...
Tue, 20 Dec, 2022 at 2:12 PM
Order Automation for Special Order Products
Let's say you want your store to be on auto pilot mode for shipping out orders. How does it go about placing an order that may be for a special order pr...
Tue, 31 Jan, 2023 at 9:34 AM
Turn 14 app Wont Stay in Testing Mode or Production Mode
If you are in incognito mode the Turn 14 app can't save the changes that you make!
Wed, 1 Mar, 2023 at 1:18 PM