Data Here-to-There

Order and tracking is usually not needed for new stores, but if you want the ease and convenience of DH2T  handling this for you then you can do it with the...

Preparing for the test order: 1. Click "Orders" 2. Click the "Provide EPA acknowledgements" field. 3. Click t...

First, users must have Advanced Shopify or Shopify Plus plans or yearly billing. See link: Third-party carrier-calculated shipping rates  Second you need ...

When you click ‘send tracking info’ does the API automatically send tracking info to the customer? What does the email look like? That's correct, it is...

The order and tracking synchronization will still work even if the order is a mixture of items belonging to different locations (Turn 14) or (local). The Tu...

To enable this option go to the orders tab in the Turn 14 app, and make sure you have both enable tracking synchronization and allow Shopify to mark order...

In the current version of our app, there are two ways to check the status of an order. First, if you click the Turn 14 Distribution App's status tab, ...

How do special order products behave with the order and tracking package?  They should not need any special treatment! They are handled by our system th...

What happens to the tracking number if there’s an order with multiple pieces? There is a chance that if there’s multiple packages but they came from one war...

If you have an order that shows as unfulfilled, first make sure you have completed a test order. If you have completed a test order, you may just need to pr...