Data Here-to-There

Before we start the order testing please check these items: -Make sure you are on the enhanced plan for the app. (You will see in the order and tracking...

Order and tracking is usually not needed for new stores, but if you want the ease and convenience of DH2T doing handling this for you then you can do it wit...

The process that the merchant must follow is to first cancel the Order with Turn 14 (In order to cancel an order, you'll need to log into Turn14.com, ...

Q: So I am noticing that on non-stock items at turn 14 it shows the inventory at 9999 but does not display as "Special Order" however it shows the...

Q: How  should special order products behave with the order and tracking package?  A: They should not need any special treatment! They are handled by ...

Q: What happens to the tracking number if there’s an order with multiple pieces?   A: There is a chance that if there’s multiple packages but they came ...

In your BigCommerce orders section, select the order, then click on the three little dots to the right side of the page. Then you will need to sel...

If you want to upgrade to the enahnced plan (Plan 100) or downgrade to the regular plan (Plan 50) you can do so in the orders tab using the link. Then y...

You can set up automated emails, so that when the app changes the status to completed, shipped or partially shipped an email will be sent to the customer. ...

SETTINGS: Make sure to set the phone number as required during checkout. In your Control Panel, navigate to Advanced Settings > Account Signup Form, ...