Editing an Order

Modified on Sat, 7 Sep at 5:57 PM

If there is an error - for example a typo in the address - go to the shipments tab under orders.

Then pick the affected shipment and hit the delete button.

Once this is done, go back to the view tab, and click the menu button on the order and edit it.

Next change the status back to awaiting fulfillment. This will trigger the order and tracking system to refresh and get the updated order details.

For staff notes:
They should be above or below the Turn 14 app order notes so the app won't overwrite them.

The START and END are used as an indicator in the Turn 14 apps order notes.