Orders Tab

Order and Tracking General Information
Order and tracking is usually not needed for new stores, but if you want the ease and convenience of DH2T doing handling this for you then you can do it wit...
Thu, 1 Dec, 2022 at 10:09 AM
Order and Tracking Setup Instructions
In the Turn 14 to Shopify app by Data Here-to-There: Make sure the app is in "testing" mode below. Make sure you're signed up for the en...
Thu, 4 Jan, 2024 at 10:20 AM
Cancelling an Order via Shopify
To enable this option go to the orders tab in the Turn 14 app, and make sure you have both enable tracking synchronization and allow Shopify to mark order...
Fri, 2 Feb, 2024 at 10:05 AM
Where do I Find the Status of an Order?
In the current version of our App, there are two ways to check the Status of the Order. First, if you click the Turn 14 Distribution App's Status Tab,...
Mon, 31 Jan, 2022 at 2:20 PM
Automation of Special Order Products
Q: How  should special order products behave with the order and tracking package?  A: They should not need any special treatment! They are handled by ...
Fri, 4 Feb, 2022 at 2:54 PM
Live Shipping Rates Setup Instructions
First, users must have Advanced Shopify or Shopify Plus plans or yearly billing. See link: Third-party carrier-calculated shipping rates  Also check ...
Wed, 17 May, 2023 at 4:27 PM
How do the Live Shipping Rates Work With a non Turn 14 Product?
The order and tracking synchronization will still work even if the order is a mixture of items belonging to different locations (Turn 14) or (local). The Tu...
Mon, 31 Jan, 2022 at 2:16 PM
Cancelling an Order
The window of cancellation is very narrow because the merchant can only cancel if the order and tracking synchronization is not yet processing the order. Y...
Mon, 31 Jan, 2022 at 2:18 PM
Tracking Information Automated Email
Q: I’m wondering about follow up with tracking numbers – when I click ‘send tracking info’ does the API automatically send tracking info to the customer? So...
Mon, 31 Jan, 2022 at 2:47 PM
Automation of Special Order Products
Q: How  should special order products behave with the order and tracking package?  A: They should not need any special treatment! They are handled by ou...
Mon, 31 Jan, 2022 at 2:47 PM